When recruiting top talent, every touchpoint matters — especially the final one. For companies that reimburse candidates for interview-related expenses, a smooth payout experience can be the difference between a great impression and a frustrating one.
At Reimbi, we recently analyzed hundreds of post-payout survey responses from candidates who used our platform. The results were overwhelmingly positive—not just in terms of satisfaction but also in terms of what that satisfaction means for the companies that use Reimbi.
Here’s what we found and why it matters for your hiring team.
📊 A World-Class Candidate Experience
Our Net Promoter Score (NPS) is an industry-leading 87.
That means the vast majority of candidates — over 90% — gave Reimbi a 9 or 10 out of 10 when asked how likely they are to recommend us. In an industry where most service providers struggle to break 50, this level of satisfaction is extraordinary.
Just as importantly, these scores have remained consistently high over time, demonstrating the reliability of our experience.
💬 What Candidates Say (And Why It Matters)
When asked what most influenced their rating, candidates highlighted three clear themes:
- Speed: “I was reimbursed in less than an hour.”
- Ease of Use: “Simplest reimbursement process I’ve ever used.”
- Mobile Accessibility: “Did it from my phone using a receipt photo. Done in minutes.”
For hiring companies, this isn’t just nice feedback. It’s business value:
- Positive Employer Branding – Candidates associate a fast, easy reimbursement with your company’s professionalism and efficiency.
- Competitive Advantage – Every frictionless detail in today’s talent market helps differentiate your process.
- Higher Conversion Rates – When the final stage of the hiring journey is seamless, candidates leave with a stronger impression — even if they’re not selected.
- Fewer Admin Headaches – HR and recruiting teams avoid manual tracking, payment delays, or troubleshooting reimbursement issues.
🔍 Key Insight: The Lasting Impression You Leave
Reimbi is designed to reflect well on you. That’s why we obsess over convenience, speed, and transparency. When candidates have a great experience getting reimbursed, they associate that experience with your company, which pays dividends in reputation, referrals, and re-engagement.
📅 See Reimbi in Action
If you’re ready to elevate your candidate experience and take the hassle out of reimbursements, we’d love to show you how Reimbi works.
👉 Schedule a demo today and discover how a better candidate reimbursement process can improve your company's hiring results.
